Need help?
Frequently Asked Questions
All KaijuLab pieces are made of solid 925 sterling silver Nichel-free.
On request, some items can be gold-plated or crafted in other precious metals — feel free to ask if you have something special in mind.
Yes, I ship internationally.
Orders are carefully packed and sent with tracked shipping to ensure they arrive safely anywhere in the world.
Please note: customs duties or import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product or shipping price.
All KaijuLab pieces are made to order, which means there’s no mass production or stock — every piece is crafted individually to ensure the highest quality and uniqueness.
For items from the catalog, production and delivery usually take 4 to 6 weeks.
This timeframe allows me to follow each step of the process with the care and precision that defines KaijuLab.
If you need something within a specific date (like a gift), feel free to reach out before ordering — I’ll do my best to accommodate.
You can check my SIZE GUIDE page.
If you ordered a ring that doesn’t fit, the first step is to visit a trusted local jeweler to double-check your exact size.
Once you have it, feel free to contact me.
You can send the ring back for resizing or adjustment — as long as the design allows it.
The customer is responsible for shipping costs and any additional fees related to the modification.
Yes, small modifications are possible — such as adding a symbol or inner engraving are possible and free of charges.
Just contact me before placing the order and I’ll let you know what can be done and if there’s any extra cost for complex requests.
You’ll find all the steps explained on the Custom Made Jewels page, but in short: you send your idea, we work together on the design, and I craft the piece from scratch just for you.
any other question?
Feel free to contact me.